Everything that we do at Kaweah
Delta Health Care District revolves around our patients. We aim to
provide care in a comfortable and safe environment, all the while
keeping in mind patient preference and delivering excellent care. Our
team is on the road to providing better patient care through a new
initiative at Kaweah Delta.
One way we do this is through Kaweah Care, a district-wide
initiative, introduced in 2009, that is designed to develop a culture of
patient-centered excellence. Kaweah Care is the driving foundation
for developing an always culture, one where engagement, ownership,
and selflessness translate into better service for our patients and each
How We're Doing
Patients who are selected at random are now telling us how we're doing by taking a national survey about their recent hospital stay. The following questions are publicly reported results of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.
| Patients who reported that their nurses "Always" communicated well
| Patients who reported that their doctors "Always" communicated well
| Patients who reported that they "Always received help as soon as they wanted.
| Patients who reported that their pain was "Always" well controlled
| Patients who reported that staff "Always" explained about medicines before giving it to them
| Patients who reported that their room and bathroom were "Always" clean.
| Patients who reported that the area around their room was "Always" quiet at night.
|Patients who reported that YES, they were given information about what to do during their recovery at home
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
If you would like to speak to someone about a recent hospital stay, please contact:
Ed Largoza, Director of Patient Experience
Honors & Accreditations